Integrations
Everything flows through two doors: outbound webhooks push events to your stack, and the REST API lets your stack read and write back.
- Outbound webhooks. In Settings under Outbound webhooks, add an endpoint URL and pick events (new leads, deal stage changes, accepted quotes, paid invoices and more). Each event is POSTed as JSON, in order, signed with HMAC-SHA256 in the X-Crmspace-Signature header so your receiver can verify it. Failing endpoints retry and are paused after repeated failures.
- Zapier, Make and n8n. No connector needed: use "Webhooks by Zapier" (Catch Hook), Make's Webhooks module or n8n's Webhook node, paste the generated URL into crmSpace, and act on the events. Write back with the REST API.
- cal.com bookings. Point a cal.com "Booking created" webhook at your workspace's booking URL (shown in Settings under Web-to-lead capture). Booked demos land on the matching contact or lead as a scheduled meeting, unknown attendees become leads with source Booking, and the owner is notified. Add the optional signing secret for verified deliveries.
- Product usage and customer health. POST usage counts to /api/v1/usage with an API key ({"company_id":"co_…","count":5}, single or batched). Companies then show a health band (Healthy, Watch, At risk) from recency and trend, and renewal insights flag contracts whose usage is slipping before you re-quote.
- Chat. Slack and Microsoft Teams notifications are built in; add an incoming-webhook URL in Settings.
- Bring-your-own enrichment. Connect your own ZoomInfo credentials or Apollo API key in Settings under Integrations. Enrichment then proposes facts for you to accept or reject, and the vendor relationship stays between you and them. Without a vendor, company enrichment still runs on the free public registries (Companies House, VIES) and contacts link to companies by email domain.